FREQUENTLY ASKED QUESTIONS

What are your hours?

Our team at Level Up Visual Media is committed to accommodating your needs, regardless of the hour. We understand that schedules can vary significantly, especially in today’s world. Whether you require our services for real estate photography, videography, aerial imagery, or any other special events, we are flexible and willing to adjust our working hours to fit your availability. Please reach out to us to discuss how we can best serve you and your project timeline.

Where are you located?

Our office is located at 3325 Taylor Road, Suite 101, Chesapeake, VA 23321. At Level Up Visual Media, we specialize in coming to you for on-location photography and videography that elevates your media presence. Whether it's for Real Estate marketing, corporate events, or special occasions, we bring our expertise directly to your desired location to create stunning visuals that capture attention and drive results. Let's collaborate to find the perfect setting for your project.

What payment options do you accept?

We offer a variety of payment options tailored to different types of projects. For most portrait sessions and events, a deposit is required at the time of agreement, with the remaining balance due upon the delivery of final media. Your satisfaction is our priority, and we stand by our commitment to deliver exceptional results.

For real estate photography and videography, agents have flexible payment choices. You can pay ahead of downloading the media or opt for a new program that allows you to settle the cost upon closing the real estate transaction. This option facilitates payment directly from your commission after the deal is successfully completed. Additionally, we can bill the broker if they are covering the cost of media for the agents.

How soon can we schedule a photo or video session?

We understand that timing is crucial for your photo or video session. At Level Up Visual Media, we strive to accommodate your scheduling needs, whether it’s for same-day services or arranging a session at a time that best fits your calendar. The earlier you reach out to us, the better we can assist you in planning your project effectively.